San Antonio
Excel Group at Keller Williams
12.70
12.70
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as women-owned
Identifies as women-owned
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This business location has a strong reputation among its clients, as evident from the numerous 5-star reviews. The Overall score of 4.7 indicates a high level of customer satisfaction. The Quality score of 4.3 suggests that the business delivers on its promises, but there might be some areas for improvement. The Pricing score of 5.0 indicates that the business offers competitive pricing, making it an attractive option for customers.The reviews praise the business's realtors, particularly Sonia, Kristen, and Michelle, for their professionalism, responsiveness, and knowledge of the market. Many clients appreciate their expertise in navigating the complex process of buying or selling a home. The business's commitment to customer service is evident in the way they communicate with clients, respond to their needs, and go above and beyond to ensure a smooth transaction.Some clients have mentioned that they were first-time homebuyers and were unsure of the process, but the business's realtors were able to guide them through it seamlessly. The business's flexibility in accommodating clients' schedules and needs is also highlighted in several reviews.However, one review mentions a negative experience with Kristen Simmons, where the client felt that Kristen did not do a good job in advising them on a property's condition. This issue is highlighted, but it's worth noting that it's an isolated incident and the business has received overwhelmingly positive feedback.Overall, this business location has a strong reputation for delivering high-quality service, competitive pricing, and innovative solutions to its clients. While there might be some areas for improvement, the business's commitment to customer satisfaction is evident in the numerous 5-star reviews.
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