This business location is a well-established and highly-rated real estate agency, Exquisite Properties, LLC. The overall score of 4.8 reflects the positive experiences of clients who have worked with the agency. The quality of service is high, with a score of 4.5, indicating that clients appreciate the professionalism and expertise of the agents. The pricing score of 4.3 suggests that clients are satisfied with the fees and services provided by the agency. The innovativeness score of 4.9 reflects the agency's ability to adapt to changing market conditions and provide innovative solutions to clients' needs.The agency's website, exquisite.sa.co, provides easy access to information and services, and the on-site parking and free parking lot make it convenient for clients to visit. The wheelchair-accessible parking lot and entrance demonstrate the agency's commitment to accessibility. The agency offers a range of services, including online appointments, making it easy for clients to schedule viewings and consultations.The agency has a strong team of experienced agents, including Samantha Vandenhuevel, Jake Negovan, and Marie Crabb, who have received high praise from clients for their expertise, patience, and dedication. Clients appreciate the agency's attention to detail, communication skills, and ability to negotiate on their behalf. Many clients have reported feeling comfortable and supported throughout the buying or selling process, which is a testament to the agency's commitment to client satisfaction.However, one issue that stands out is the occasional lack of clear communication and follow-up from some agents, as reported by a few clients. For example, one client mentioned that their agent, Lauren, was not transparent about the seller's intentions and did not advocate for their best interests. Another client reported that their agent, Chad, was not responsive to their questions and concerns. These issues are concerning and highlight the need for the agency to ensure that all agents provide exceptional communication and service to clients.Overall, Exquisite Properties, LLC is a reputable and reliable real estate agency that provides high-quality services to its clients. While there may be occasional issues with communication and follow-up, the agency's commitment to innovation, accessibility, and client satisfaction is evident in its high overall score and positive client reviews.