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Extra Space Storage

4.4

• (1 reviews)

10835 I-35 Street, San Antonio

10.26

mil

10835 I-35 Street, San Antonio

10.26

mil

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Overview

Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!

Features

Debit cards

LGBTQ+ friendly

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

Onsite services

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

3.8

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

This storage facility has a convenient location on I-35, with extended working hours that cater to various schedules. The facility has a wide range of storage options, including units with digital locks and secure access systems. While some customers have reported issues with the facility's management and security, many others have praised the friendly and helpful staff, including manager Melissa, who has been mentioned in several reviews for her excellent customer service. Some customers have also appreciated the facility's cleanliness and safety features. However, there have been instances of break-ins and theft, which have led to some customers expressing concerns about the facility's security measures. Overall, this facility seems to offer a good balance of convenience, affordability, and security, but may require some attention to its security protocols to address the concerns of some customers. The parking lot is wheelchair accessible, and the entrance is also wheelchair accessible. There are on-site services available. The facility is LGBTQ+ friendly. The staff is generally friendly and helpful, with some customers praising their professionalism and courtesy. However, there have been some instances of poor customer service, including one customer who reported being harassed by the facility's staff. Despite some issues with the facility's management and security, many customers have reported a positive experience, with some even praising the facility's cleanliness and safety features. However, it's worth noting that there have been some instances of break-ins and theft, which may be a concern for some customers. It's also worth noting that the facility's owner has responded to some of the negative reviews, apologizing for the inconvenience and offering to help resolve the issues. This suggests that the facility is taking steps to address customer concerns and improve its services.