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Extra Space Storage

4.6

• (1 reviews)

11947 Huebner Rd Road, San Antonio

9.95

mil

11947 Huebner Rd Road, San Antonio

9.95

mil

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Overview

Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Quality

4.2

Overall

4.6

Pricing

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.6

Based on the information, this location seems to have good overall quality, with a high rating of 4.7 from third-party ratings. The staff, including Darrel, Alec, and others, are consistently praised for their excellent customer service, helpfulness, and professionalism. The facility is described as clean, secure, and well-maintained, with easy access and a convenient location. The prices are also considered competitive, with some customers mentioning that they were able to find good deals and discounts. However, there are some issues with the facility's management and communication. A customer mentioned that their rent increased significantly without notice, and another customer had issues with the sale of their unit before the contract had expired. The facility's policy on rent increases and communication with customers seems to be a point of contention. Additionally, one customer mentioned that they had to wait 40 minutes to be assisted and then were not provided with any explanation for the delay.Overall, this location has its strengths and weaknesses. While the staff and facility are generally well-regarded, there are some issues with management and communication that need to be addressed.