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Extra Space Storage

4.6

• (1 reviews)

15110 Culebra Rd Road, San Antonio

19.24

mil

15110 Culebra Rd Road, San Antonio

19.24

mil

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Overview

Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!

Features

Debit cards

LGBTQ+ friendly

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

Onsite services

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Overall

4.6

Innovativeness

4.5

Quality

4.1

Pricing

4.9

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

The business location, which is part of the Extra Space Storage network, has generally received positive reviews from customers. The overall score of 4.4 out of 5 suggests a high level of satisfaction among customers.In terms of quality, the location has received an average score of 4.1 out of 5, indicating that customers have been generally pleased with the cleanliness, maintenance, and overall condition of the storage units and facilities.The pricing has been a strong point for the location, with an average score of 4.9 out of 5. This suggests that customers feel that the prices offered by the location are competitive and good value for the services provided.The innovativeness of the location has also been praised, with an average score of 4.5 out of 5. This suggests that the location has implemented effective solutions to meet the changing needs of customers and has been proactive in offering new services and amenities.However, there have been some issues raised by customers, including concerns about security and the treatment of customers by staff. One customer reported that their unit was broken into and valuables were stolen, which is a serious concern. Another customer reported that they were subjected to harassment by staff after requesting a price reduction.Despite these issues, the location has a strong reputation and has received many positive reviews from customers. The staff have been praised for their professionalism, friendliness, and helpfulness, and the facilities have been described as clean, secure, and well-maintained.Overall, the business location is a good option for customers who are looking for a reliable and secure storage solution. However, potential customers should be aware of the potential issues that have been raised and should take steps to ensure that they are satisfied with the service they receive.