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Extra Space Storage

4.5

• (1 reviews)

16939 Nacogdoches Rd Road, San Antonio

14.74

mil

16939 Nacogdoches Rd Road, San Antonio

14.74

mil

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Overview

Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!

Features

Debit cards

LGBTQ+ friendly

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

NFC mobile payments

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Pricing

4.8

Innovativeness

4.8

Overall

4.5

Quality

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This business location has several strong points. The quality of the services provided is consistently high, with most clients praising the friendly and helpful staff. The pricing is also competitive, with many clients feeling that they get good value for their money. The innovativeness of the business is also noteworthy, with a modern and well-maintained facility that is easy to access and navigate.However, there are a few areas for improvement. Some clients have expressed disappointment with the lack of transparency regarding rate increases, and a few have mentioned that the facility can be a bit too expensive. Additionally, one client reported a negative experience with a manager who was rude and unhelpful.Overall, this business location has a strong reputation and is well-regarded by its clients. However, it could benefit from a bit more transparency and attention to customer concerns.The facility is well-maintained and secure, with a modern and clean appearance. The staff is friendly and helpful, with many clients praising their excellent customer service. The facility is also convenient to access, with a secure and easy-to-use entrance system.However, one client reported a negative experience with a manager who was rude and unhelpful. This is a notable exception to the generally positive reviews, and the business could benefit from addressing this issue to improve its customer service.Despite this, the business has a strong reputation and is well-regarded by its clients. It is a good option for those looking for a secure and convenient storage facility with friendly and helpful staff.