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eyeplastx

4.4

• (1 reviews)

5104 1314 E Sonterra Blvd 5104 Street, San Antonio

13.09

mil

5104 1314 E Sonterra Blvd 5104 Street, San Antonio

13.09

mil

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Appointment required

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4.4

1 reviews

Overall

4.4

Quality

4.1

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

The business has a generally good reputation, with a rating of 4.3 out of 5. However, some issues have been reported. Quality of care is a mixed bag, with some patients experiencing excellent service and others encountering problems. Pricing is considered reasonable, with many patients feeling that they got good value for their money. The business is innovative in some areas, such as offering advanced surgical procedures, but there are also areas where it could improve. The most significant issue is the difficulty some patients have had in getting appointments and communicating with the office staff. Several patients have reported having to wait extended periods of time for a response or being left on hold for long periods. This has led to frustration and a sense of being undervalued. However, many patients have also had positive experiences with the staff, describing them as friendly, professional, and helpful. Some patients have also reported issues with the communication and follow-up after surgery, with some feeling that they were not adequately informed about their treatment options or the potential risks and complications. However, many patients have also reported being satisfied with the level of care they received and the results of their procedures.Overall, while the business has some areas for improvement, it also has many strengths and a commitment to providing high-quality care. With some tweaks to its communication and follow-up processes, the business could likely address some of the issues that have been reported and continue to provide excellent service to its patients.