This location seems to have had a good reputation with customers, with a 4.7 rating and mostly positive reviews. However, it's worth noting that many of the positive reviews are from before the location caught on fire in February 2023, and the reviewers express their disappointment and frustration with the situation. The location appears to have had a good selection of items and friendly staff, but the fire has had a significant impact on its reputation. One reviewer mentions that they had a bad experience with the manager, who was unprofessional and contradictory in his statements. Overall, the location seems to have had some issues with customer service and communication, which has affected its overall quality and innovativeness. However, it's worth noting that the owner has responded to some of the negative reviews and has offered to help resolve the issues. The location is wheelchair accessible, has a quick visit planning feature, and offers onsite services, which are positives.