The store is located in a convenient place and is wheelchair accessible. The staff is friendly and provides good customer service. Many reviewers have praised the helpfulness of sales associates like Noah, Adrienna, Nichole, and Jackie. They are knowledgeable about the products and take the time to find the right sizes and styles for customers. The quality of the clothing is generally good, with many reviewers praising the comfort and fit of the leggings and other items. However, some reviewers have noted that the selection can be limited and the prices may be misleading. The store's membership program can be confusing, and some reviewers have had issues with returns and refunds. One reviewer noted that the store had locked its doors 6 minutes prior to closing time, leaving them unable to make a return. Another reviewer had issues with the delivery system and tracking program. Overall, the store has some positives and negatives, but the staff and quality of clothing are major advantages. The store's working hours are also convenient, with extended hours on Fridays and Saturdays. However, the store is closed on Sundays, which may be a drawback for some customers.