The hotel offers a comfortable stay with clean rooms and a relaxing atmosphere. The staff is friendly and helpful, with many guests praising the excellent service they received. The hotel's location is convenient, with many restaurants and shops nearby. However, some guests have reported issues with the parking lot, with some even experiencing car break-ins. The hotel's breakfast is a highlight, with a good selection of options and a pleasant atmosphere. Some guests have reported issues with the air conditioning, with some rooms feeling too hot or too cold. Overall, the hotel is a good choice for those looking for a comfortable and convenient stay in San Antonio. However, it's worth being aware of the potential issues with parking and air conditioning.