The location is highly rated with an average score of 4.9 out of 5. The quality of service is excellent, with a score of 4.8 out of 5, indicating that customers are very satisfied with the work done by the technicians. The pricing is also reasonable, with a score of 4.5 out of 5, suggesting that customers feel they get good value for their money. The innovativeness of the business is also high, with a score of 4.9 out of 5, indicating that the business is proactive and innovative in its approach to customer service.The business has a wide range of services, including onsite cleaning and online estimates, making it convenient for customers to book and manage their cleaning services. The co-branding with Falcon Carpet Care suggests a strong brand presence and a commitment to quality.The business is open 7 days a week, with flexible working hours, making it accessible to customers with different schedules. The online presence is also strong, with a website and Facebook reviews indicating a high level of engagement and customer satisfaction.However, there is one area of concern. While the overall rating is high, there is a noticeable lack of negative reviews or complaints, which may suggest that the business is not addressing some issues or concerns that customers may have. This could be an area for improvement to ensure that customers feel heard and valued.Overall, the location appears to be a high-quality and innovative business that provides excellent customer service and value for money.