Family Tree Private Care

4.2

• (1 reviews)

300 901 NE Interstate 410 Loop Street, San Antonio

6.68

mil

300 901 NE Interstate 410 Loop Street, San Antonio

6.68

mil

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Website

Overview

Experts in Helping Seniors Live Well At Home

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.0

Overall

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The business has received numerous positive reviews, with many clients expressing their gratitude for the care and compassion provided by the staff. The owners and CEOs have responded to many of the reviews, demonstrating a commitment to customer satisfaction and a willingness to make things right when issues arise.The business appears to have a strong focus on providing high-quality care, with many reviewers praising the professionalism and kindness of the caregivers. Some reviewers have mentioned that the caregivers have become like family members, providing a sense of comfort and security for the clients.However, there have been some negative reviews, with a few clients expressing dissatisfaction with the care provided. In one case, a client reported that a caregiver had stolen their debit card numbers and made unauthorized charges. The business responded to this review, apologizing and expressing a commitment to making things right.The business has a 24/7 availability, which is beneficial for clients who need assistance at any time. However, this may also lead to over-staffing and increased costs.The business has a wheelchair-accessible parking lot and entrance, making it accessible to clients with mobility issues. However, there have been some issues with caregivers not showing up for shifts, which may be a concern for clients who rely on the business for their care.Overall, the business has a strong reputation and a commitment to providing high-quality care. However, there are some areas for improvement, particularly in terms of ensuring that caregivers are properly trained and show up for their shifts.