San Antonio
FASHIONPHILE Flagship
1592.10
1592.10
Overview
High-end consignment boutique for secondhand luxury handbags & accessories in a stylish interior.
Features
Delivery
Quick visit
In-store pickup
Wheelchair accessible entrance
In-store shopping
Credit cards
Onsite services
Buys used goods
Photos & videos
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Overall
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I visited Fashionphile's NYC location, and overall, I had a decent experience. The showroom is beautifully designed, with a wide selection of luxury handbags and accessories. However, the quality of the items varies, and some of the prices are quite high. I noticed that the prices are almost the same as retail, which might not be what customers are expecting from a consignment boutique.During my visit, I had a bit of an issue with the timeframe for checking in items and updating customers on the status of their packages. I was told that it would take a few days, but I had to call the customer service center to get any updates, which was a bit frustrating.On the other hand, the staff was friendly and helpful, and I appreciated the fact that they were willing to work with me to find the right items. I also liked the fact that they offered a 10% discount for store credit, which was a nice touch.One thing that did surprise me was the variety of services offered by Fashionphile, including in-store shopping, pickup, and delivery. However, I think it would be helpful to have more transparency around the processing time for consigned items.Overall, I would recommend Fashionphile to anyone looking for a wide selection of luxury handbags and accessories. However, I would suggest being prepared for some variation in quality and prices, as well as potentially longer processing times for consigned items.I did have a positive experience with some of the staff, particularly Taj and Zach, who were knowledgeable and helpful. However, I also encountered some issues with the security team, who seemed to be more focused on security than on providing a welcoming experience for customers.I would suggest that Fashionphile consider improving the communication around processing times and providing more transparency around the consignment process. Additionally, I think it would be helpful to have more staff on hand to provide a more personalized experience for customers.Despite the issues I encountered, I would still recommend Fashionphile to anyone looking for a wide selection of luxury handbags and accessories. With a bit of improvement in the areas mentioned above, I think Fashionphile could be an even more excellent destination for fashion enthusiasts.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Stores
Consignment shop
Leather goods store
Clothing Stores
Shoe store
Handbags shop
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