This business location seems to have a generally satisfactory experience for customers. However, some issues may arise due to the 25 dollar minimum for orders, which can be frustrating for customers who need to purchase small quantities. A notable issue is the lack of willingness to help customers who do not meet the minimum, which is often cited in the reviews. On the other hand, some staff members have received praise for their excellent customer service and ability to accommodate customers' needs. The business offers a wide range of products, including bolts, nuts, and other fasteners, and has a convenient location with wheelchair-accessible parking and entrance. Overall, while there are some drawbacks, the business seems to have some strengths that could make it a good choice for customers who need to purchase these types of products. The business also has a wide range of products from various brands such as strattec, illco, AGS, etc.Some staff members have received praise for their excellent customer service and ability to accommodate customers' needs. A notable example is the staff member Janel, who was able to help a customer find a bolt at the last minute when the business was closing. Unfortunately, not all staff members have received the same level of praise, with some customers reporting rude and unhelpful behavior. Despite this, the business seems to have a generally positive reputation, with many customers giving it high ratings and praising its products and service.