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FedEx Office Print & Ship Center

3.7

• (1 reviews)

900 280 N Business Interstate Hwy 35 Street, New Braunfels

29.67

mil

900 280 N Business Interstate Hwy 35 Street, New Braunfels

29.67

mil

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Website

Overview

Chain providing office & packaging supplies, plus a variety of services such as shipping & printing.

Features

Wheelchair accessible parking lot

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Onsite services

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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3.7

1 reviews

Quality

3.3

Overall

3.7

Innovativeness

4.2

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

This location has its strengths and weaknesses. The staff is generally helpful and kind, with some employees standing out for their exceptional customer service, such as Jules, Javier, and Aaron. They are knowledgeable and take the time to assist customers with their needs, even going above and beyond to ensure that packages are properly packaged and shipped.On the other hand, some employees have been known to be rude and unhelpful, with some customers experiencing long wait times and poor service. The location has also been criticized for having issues with customer service, with some customers feeling that they are not being treated fairly or with respect.The location has a wide range of services available, including shipping, printing, and packaging. They also offer online services, such as printing and copying, which can be accessed through their website. However, some customers have reported issues with the online services, including difficulties with printing and copying.The location has a 3.7 overall rating, with some customers praising the staff and services, while others have expressed disappointment and frustration with their experiences. The quality of service can vary greatly depending on the employee and the time of day.The pricing at this location is generally competitive, with some customers finding it to be one of the more affordable options for shipping and printing services. However, some customers have reported being overcharged or having issues with the pricing, which can be frustrating.The location is generally open from 8am to 7pm, Monday through Friday, and 9am to 6pm on Saturday. However, some customers have reported issues with the hours of operation, including being closed when they expected to be open.One major issue that has been consistently reported by customers is the presence of a certain employee, Austin, who has been described as rude, unhelpful, and unprofessional. He has been known to harass customers and make them feel uncomfortable, which has led to several negative reviews.Overall, this location has its strengths and weaknesses, and customers may experience varying levels of service depending on the employee and the time of day. While some customers have had positive experiences, others have reported issues with customer service, pricing, and hours of operation.