San Antonio
Felicitas Gonzales, MD
11.31
11.31
Overview
Experience exceptional surgical expertise with South Texas Surgical Group. Contact us today to learn more about our range of services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Overall
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This business location has several strengths and weaknesses. The quality of care seems to be a major issue, with many patients expressing concerns about being rushed, not being listened to, and not receiving adequate treatment. Some patients have reported being left with unresolved health problems and having to make multiple appointments to address a single issue. This suggests that the doctors and staff may not be prioritizing patient care and may be more focused on moving patients through the system quickly. On the other hand, some patients have reported positive experiences with Dr. Gonzales, saying that she is caring, listens to their concerns, and provides good care.The pricing of the business location seems to be a major strength, with many patients reporting that they have had positive experiences with the billing and insurance process. However, this may be due in part to the fact that many patients have reported difficulty getting in touch with the office staff and having to wait long periods of time to get their questions answered.The innovativeness of the business location is unclear, as there is no information available about any new or unique services or treatments being offered. However, some patients have reported that the office staff is friendly and helpful, which could suggest that the business location is taking steps to improve its customer service.Overall, it seems that this business location has some significant issues with quality of care and communication with patients, but may be doing a better job with pricing and customer service. Patients should be aware of these potential issues when deciding whether to use this business location for their healthcare needs.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Family practice physician
Physicians
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