This business has both positive and negative aspects. The quality of their product is a concern, as several customers have reported issues with their fences, such as crumbling and cracking. However, when issues arise, they do make an effort to address them, as seen in some of the positive reviews. The pricing is competitive, but it's essential to consider the potential long-term costs of repairs. The innovativeness of the business is a strong point, as they offer a unique product made of cement that is sturdy and durable. The customer service is sometimes lacking, with some customers experiencing difficulty getting in touch with representatives or resolving issues. Overall, this business has room for improvement, particularly in terms of quality control and customer service.The facility is located in a wheelchair-accessible area, with a parking lot and entrance that are accessible for people with disabilities. This is a positive aspect of the business. However, the address is in Building 15089, Tradesman Dr Drive, San Antonio City, which might not be easily found by customers.It's worth noting that the business has a co-branding partnership with Fencecrete America, which could suggest a strong reputation in the industry. However, this does not necessarily guarantee a positive experience for individual customers.One notable issue is the customer service, which has been a recurring problem for some customers.