This wholesale distributor of plumbing, HVAC, waterworks, fire protection, and facility supplies has been serving customers since 1953. The store is wheelchair accessible, making it easy for customers to navigate the premises. With a wide range of products available, customers can find everything they need for their DIY projects or professional endeavors.The staff at Ferguson HVAC Supply is knowledgeable and professional, providing excellent customer service. They are happy to answer questions and offer recommendations, making the shopping experience more enjoyable. Some customers have reported receiving personalized attention from the staff, which is a significant advantage.While the store has a wide selection of products, some customers have expressed disappointment with the availability of certain items. This can be frustrating for customers who are in a hurry or have specific needs. Additionally, the store's policies on sales to non-licensed professionals have raised concerns for some customers.Despite these issues, the store's pricing is generally competitive, and customers appreciate the value for money. The store's innovative approach to sales and customer service is also notable, with some customers praising the staff's willingness to go above and beyond to meet their needs.However, some customers have reported being told to "pound sand" or being sent to look at the online catalog when they arrive at the store, which can be disappointing and frustrating. This suggests that the store may need to work on its customer service skills and ensure that all customers receive a positive experience.Overall, Ferguson HVAC Supply is a solid choice for customers looking for a wide range of products and excellent customer service. However, the store's policies and availability of certain items may need to be improved to meet the needs of all customers.