This wholesale distributor of plumbing, HVAC, waterworks, fire protection, and facility supplies has been around since 1953, giving it a solid reputation in the industry. The store is well-stocked with a wide range of products, but the quality of some items may be inconsistent. Prices are competitive, but the selection of certain products might be limited.The customer service can be hit-or-miss, with some staff members being very helpful and others being less so. Some customers have reported long wait times, while others have received same-day delivery and in-store pickup options.The store's accessibility is a highlight, with a wheelchair-accessible parking lot and a wide range of products available in-store. However, some customers have reported difficulties with finding the right staff member to assist them.Despite some drawbacks, the store's location and selection make it a convenient option for many customers. Overall, it's a solid choice for those in need of plumbing and HVAC supplies, but it may not be the best option for those seeking a wide range of products or exceptional customer service.Some customers have reported a lack of product knowledge among staff members, which can make it difficult to find the right product. Additionally, some customers have reported being treated poorly by certain staff members, which can be off-putting.Overall, the store's strengths and weaknesses balance out to make it a decent choice for those in need of plumbing and HVAC supplies. However, customers should be prepared for some variability in the quality of products and customer service.