San Antonio
Fernandez Honda
6.11
6.11
Overview
Visit the Fernandez Honda dealership in San Antonio, TX, for exclusive sales, new releases, ASE certified service, and great prices on Honda cars and trucks.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Checks
In-store shopping
Oil change
Car wash
Repair services
Photos & videos
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Innovativeness
Quality
Pricing
Overall
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Fernandez Honda is a car dealership located in San Antonio, Texas, and it seems to be a well-established business with a strong reputation among customers. The overall score of 4.2 out of 5 suggests that the dealership meets the expectations of most customers, although there are some areas where it can improve.The quality of the service and products at Fernandez Honda seems to be one of the dealership's strengths, with a score of 4.3 out of 5. Many customers have reported positive experiences with the staff, who are knowledgeable, friendly, and attentive to their needs. The dealership's maintenance and repair services also seem to be of high quality, with many customers praising the efficient and thorough work done by the technicians.However, the pricing at Fernandez Honda could be improved, with a score of 4.1 out of 5. Some customers have reported feeling pressured into purchasing additional services or products, which can add to the overall cost of the vehicle. Additionally, some customers have reported that the prices of the vehicles themselves can be higher than expected.In terms of innovativeness, Fernandez Honda scores 4.5 out of 5. The dealership has implemented various features such as wheelchair-accessible parking and entrance, which suggests that it is committed to making its services accessible to all customers. Additionally, the dealership has a partnership with Lyft, which allows customers to use the ride-sharing service while their vehicles are being serviced.Overall, Fernandez Honda is a reliable and trustworthy car dealership that offers high-quality service and products. However, it could improve in terms of pricing and transparency. The dealership's commitment to innovativeness and accessibility is commendable, and it suggests that it is dedicated to providing a positive experience for its customers.One area where Fernandez Honda could improve is in its customer communication and follow-up. Some customers have reported feeling frustrated when they did not receive a response to their inquiries or when they were not kept informed about the status of their vehicle. This suggests that the dealership could benefit from improving its communication channels and ensuring that customers are kept informed throughout the process.Another area where Fernandez Honda could improve is in its ability to handle complaints and issues. Some customers have reported feeling frustrated when they encountered problems with their vehicles or when they were not satisfied with the service they received. This suggests that the dealership could benefit from having a more robust system in place for handling customer complaints and resolving issues in a timely and satisfactory manner.Despite these areas for improvement, Fernandez Honda remains a reputable and trustworthy car dealership that is committed to providing high-quality service and products to its customers.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Sales
Honda dealer
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