This Finish Line location is a great place to find a wide selection of athletic footwear, apparel, and accessories. The store is well-organized and easy to navigate, making it a pleasure to shop here. The employees are friendly and helpful, going above and beyond to assist customers. However, some customers have reported issues with poor customer service, particularly when it comes to returning items or exchanging purchases.One major issue that has been reported is the lack of attention to detail from some employees, which can lead to frustration and disappointment for customers. For example, one customer reported being told that an item was available for purchase, only to have it canceled two days later without explanation.Another issue is the long wait times for customers who are trying to return or exchange items. Some customers have reported waiting in line for over 15 minutes, only to be told that the employee assisting them was too busy to help.Despite these issues, the majority of customers have had positive experiences at this Finish Line location. Many have praised the friendly and helpful employees, as well as the wide selection of products available. Some customers have even reported receiving excellent service from specific employees, who have gone above and beyond to assist them.Overall, this Finish Line location is a great place to shop for athletic footwear and apparel, but it's essential to be aware of the potential issues with customer service and wait times. With a little patience and understanding, customers can have a positive and enjoyable shopping experience here.The employees at this location are a mixed bag, with some providing excellent service and others falling short. However, it's worth noting that the store's management has taken steps to address customer concerns and improve the overall shopping experience.In terms of pricing, this Finish Line location is generally competitive with other retailers in the area. Prices are reasonable, and customers can often find good deals on popular brands and products.In terms of innovativeness, this Finish Line location has made an effort to stay ahead of the curve, with a wide selection of the latest athletic footwear and apparel from top brands. The store's online platform is also well-designed and easy to use, making it easy for customers to browse and purchase products from the comfort of their own homes.Overall, this Finish Line location is a solid choice for customers looking for a wide selection of athletic footwear and apparel at competitive prices. While there are some issues with customer service and wait times, the majority of customers have had positive experiences here. With a little patience and understanding, customers can have a positive and enjoyable shopping experience at this location.