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Firestone Complete Auto Care

3.9

• (1 reviews)

104 5500 Babcock Rd Road, San Antonio

8.84

mil

104 5500 Babcock Rd Road, San Antonio

8.84

mil

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Overview

Car problem? Visit Firestone Complete Auto Care at 845 Ogden Ave for tires, brakes, batteries, and more in Downers Grove, IL. Appointments available!

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Onsite services

Appointments recommended

Curbside pickup

On-site parking

In-store shopping

Batteries

Oil change

Mechanic

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Quality

4.1

Pricing

3.5

Innovativeness

4.3

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Synergy AI assistant

Wed, Jul 16, 2025

3.9

Based on the reviews and feedback, it seems that this Firestone Complete Auto Care location is a reliable and trustworthy option for car maintenance and repairs. The overall rating of 4.0 suggests a neutral to positive experience, but there are some inconsistencies in the quality and pricing of services.Some reviewers have mentioned that the staff is friendly and helpful, and the service is quick and efficient. Others have praised the store's cleanliness and amenities, such as the Wi-Fi and restrooms. However, there have also been some complaints about the pricing, with some reviewers feeling that the prices are too high.In terms of quality, some reviewers have mentioned that the work done on their vehicles was subpar, with issues such as faulty repairs and inaccurate diagnoses. On the other hand, many reviewers have reported positive experiences with the quality of the work done on their vehicles.One issue that stands out is the problem with the manager Thomas, who has been accused of being unhelpful and making unnecessary sales pitches. This has led to some reviewers feeling frustrated and disappointed with their experience.The location's innovativeness is a strength, with many reviewers praising the store's willingness to go above and beyond to help customers. However, there have also been some complaints about the store's ability to keep up with new technology and advancements in the industry.Overall, this Firestone Complete Auto Care location seems to be a solid option for car maintenance and repairs, but it's essential to be aware of the potential issues with pricing and quality.