San Antonio
Firestone Complete Auto Care
11.73
11.73
Overview
Car problem? Visit Firestone Complete Auto Care at 845 Ogden Ave for tires, brakes, batteries, and more in Downers Grove, IL. Appointments available!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Appointments recommended
Curbside pickup
On-site parking
In-store shopping
Batteries
Oil change
Mechanic
Photos & videos
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Quality
Pricing
Overall
Innovativeness
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This Firestone location has a decent reputation among customers, but there are some issues that need to be addressed. The overall quality of service seems to be average, with some customers reporting positive experiences and others expressing dissatisfaction. The pricing, on the other hand, is generally considered fair, with many customers appreciating the competitive rates. However, some customers have reported issues with the innovativeness of the services offered, with some feeling that the staff could be more proactive in suggesting solutions or providing value-added services.Despite some of the negative experiences, the location has a generally positive reputation, with many customers praising the friendly and professional staff. However, there are some consistency issues that need to be addressed, with some customers reporting long wait times or difficulties in getting their vehicles serviced in a timely manner. Overall, this Firestone location seems to be a decent choice for customers looking for a reliable and affordable auto repair service, but may not be the best option for those seeking more innovative or value-added services.The location's commitment to LGBTQ+ friendliness and accessibility is commendable, with a safe space for transgender individuals and wheelchair-accessible facilities. However, there are some concerns about the staff's attitude and behavior, with some customers reporting being spoken to rudely or being made to feel uncomfortable. These issues need to be addressed to ensure that all customers feel welcome and valued.It's worth noting that the location has had some issues with customer service, with some customers reporting long wait times, lost keys, and difficulty in getting their vehicles serviced in a timely manner. However, the staff's friendliness and professionalism are generally praised, with many customers expressing gratitude for their help and expertise. Overall, this Firestone location seems to be a decent choice for customers looking for a reliable and affordable auto repair service, but may not be the best option for those seeking more innovative or value-added services.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Parts
Tire Sales
Mechanic
Tire shop
Car repair and maintenance service
Auto repair shop
Brake shop
Oil change service
Transmission shop
Car battery store
Auto air conditioning service
Wheel alignment service
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