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Firestone Complete Auto Care

4.1

• (1 reviews)

7211 San Pedro Ave Avenue, San Antonio

6.16

mil

7211 San Pedro Ave Avenue, San Antonio

6.16

mil

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Overview

Car problem? Visit Firestone Complete Auto Care at 845 Ogden Ave for tires, brakes, batteries, and more in Downers Grove, IL. Appointments available!

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Onsite services

Appointments recommended

Curbside pickup

On-site parking

In-store shopping

Batteries

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Innovativeness

4.5

Quality

4.1

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

Firestone Complete Auto Care is a decent tire sales and car service location, but there's room for improvement. The staff seems to be knowledgeable and friendly, which is a plus. However, some customers have reported issues with the quality of work, including a previous review mentioning a mechanic that did not know how to solder. This is a concern, especially when it comes to safety-critical repairs.The pricing seems to be a bit high compared to other locations, but some customers have reported that they have been able to get good deals with coupons or other promotions. Unfortunately, there have been some issues with customers being taken advantage of, including one review mentioning a manager who seemed uninterested in helping a customer with a budget issue.The location seems to be LGBTQ+ friendly and has a safe space for transgender individuals, which is a positive aspect. The Wi-Fi and restroom facilities are also available, making it a convenient stop for customers.Despite some issues, Firestone Complete Auto Care seems to be a reliable option for tire sales and car service. However, it's essential to do your research and read reviews from multiple sources before making a decision. It's also a good idea to ask questions and get a clear understanding of the work that needs to be done before leaving your vehicle in their care.One major issue that needs to be addressed is the lack of accountability and communication with customers. Some customers have reported being left waiting for extended periods without being informed of the status of their vehicle. This is unacceptable and can lead to a negative experience for customers.Overall, Firestone Complete Auto Care is a decent option, but it's not without its flaws. With some improvements in quality and communication, it could be a top-rated location.