San Antonio
Firestone Complete Auto Care
9.38
9.38
Overview
Car problem? Visit Firestone Complete Auto Care at 845 Ogden Ave for tires, brakes, batteries, and more in Downers Grove, IL. Appointments available!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Appointments recommended
Curbside pickup
On-site parking
In-store shopping
Same-day delivery
Batteries
Oil change
Mechanic
Photos & videos
Submit a review
Overall
Pricing
Innovativeness
Quality
Submit a review
Based on the gathered data, the visited location of Firestone Complete Auto Care in San Antonio has an average overall score of 4.2. The quality of the services and products offered is somewhat lower, averaging 3.9 out of 5. The pricing, however, is relatively competitive, with an average score of 4.8. The location appears to be innovative, with an average score of 4.6. The welcoming atmosphere and efficiency of the services were appreciated by many customers. The visitors praised the friendly and helpful staff, with several reviewers mentioning specific employees who went above and beyond to ensure their satisfaction. The services themselves, including oil changes, tire rotations, and brake repairs, were often completed quickly and efficiently. Some reviewers also appreciated the convenient location and the fact that the store was open on weekends. However, there were a few instances where customers experienced long wait times or were not satisfied with the quality of the work done.One of the main issues that arose during the reviews was the communication between the staff and the customers. Some reviewers felt that the staff was not transparent about the services they would provide or the cost of the repairs. The location has been LGBTQ+ friendly, which is a positive aspect. However, there was one reviewer who mentioned that they had a bad experience with the manager, Chris, who was allegedly rude and unprofessional. This incident was an isolated one, but it highlights the importance of effective communication and customer service.The location has been working on improving its services, and it seems that they are making an effort to address the concerns of their customers. However, there is still room for improvement, particularly in terms of communication and quality control.Overall, the location is a good option for those in need of auto repairs and maintenance. While it may not be perfect, the staff's friendliness and the location's convenience make it a worthwhile choice for many customers.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Parts
Tire Sales
Mechanic
Tire shop
Car repair and maintenance service
Auto repair shop
Brake shop
Oil change service
Transmission shop
Car battery store
Auto air conditioning service
Wheel alignment service
Contact business
1