San Antonio
Firestone Complete Auto Care
1582.12
1582.12
Overview
Car problem? Visit Firestone Complete Auto Care at 845 Ogden Ave for tires, brakes, batteries, and more in Downers Grove, IL. Appointments available!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Appointments recommended
Curbside pickup
On-site parking
In-store pickup
In-store shopping
Batteries
Oil change
Mechanic
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This location seems to have a good balance of quality and pricing, which is essential for a tire sales and car service business. However, the quality of service can be improved, as some customers have reported issues with wait times and unprofessional behavior from staff. Despite this, the location has a strong reputation for offering competitive pricing and being innovative in their services.One notable issue that has been reported by several customers is the inconsistent service quality. Some customers have waited for extended periods of time for their vehicles to be serviced, and in some cases, the work was not done correctly. Additionally, some customers have reported being upsold on unnecessary services or being treated poorly by staff.However, the location also has a strong reputation for being LGBTQ+ friendly and having a welcoming atmosphere. The staff is friendly and knowledgeable, and the location offers a wide range of services, including oil changes, tire sales, and car repairs.To improve the overall experience, the location could focus on training their staff to provide more consistent and professional service. This could include providing better communication with customers about wait times and the status of their vehicle, as well as ensuring that staff are knowledgeable about the services they are providing.In terms of innovativeness, the location seems to be doing a good job of staying up-to-date with the latest technologies and trends in the industry. They offer a wide range of services, including things like wheel alignments and brake repairs, and they seem to be committed to providing high-quality work.Overall, this location has the potential to be a top-rated tire sales and car service business, but it will require some improvements in terms of service quality and consistency.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Parts
Tire Sales
Mechanic
Tire shop
Car repair and maintenance service
Auto repair shop
Brake shop
Oil change service
Transmission shop
Car battery store
Auto air conditioning service
Wheel alignment service
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