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Firestone Complete Auto Care

3.9

• (1 reviews)

2305 Schofield Rd Jbsa Street, Fort Sam Houston

3.54

mil

2305 Schofield Rd Jbsa Street, Fort Sam Houston

3.54

mil

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Overview

Car problem? Visit Firestone Complete Auto Care at 845 Ogden Ave for tires, brakes, batteries, and more in Downers Grove, IL. Appointments available!

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Onsite services

Appointments recommended

Curbside pickup

On-site parking

In-store shopping

Batteries

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

3.9

Based on the provided data, it appears that this Firestone Complete Auto Care location has a generally positive reputation, with an overall score of 4.2 out of 5. However, the quality of service seems to be a mixed bag, with a score of 3.1. This suggests that while some customers have had positive experiences, others have had issues with the quality of work.The pricing at this location seems to be a strength, with a score of 5.0. This indicates that customers feel that the prices are fair and reasonable.The innovativeness of this location is also notable, with a score of 4.5. This suggests that the team is proactive and willing to go the extra mile to provide excellent service.Some common issues that have been reported by customers include long wait times, overbooking, and a lack of transparency about the services needed. Additionally, some customers have reported being overcharged for repairs that were not necessary.It's worth noting that this location has received many positive reviews, with customers praising the friendly and knowledgeable staff, as well as the quick and efficient service. However, it's clear that there are some areas that need improvement.Overall, while this location has its strengths, it's clear that there are some issues that need to be addressed in order to provide a consistently high level of service to customers.