The business has a good overall rating of 4.5. Quality of service is satisfactory, with 4.3 out of 5. Pricing is considered competitive, with a rating of 4.9 out of 5. Innovativeness is also relatively high, with a rating of 4.7 out of 5. The staff is very professional and courteous, making the entire process smooth and seamless. The company's communication is clear and timely, and they go above and beyond to make sure everything is taken care of. Some clients have experienced minor issues, such as paperwork mishaps, but these were quickly resolved. Overall, the business is a great choice for those looking for reliable and efficient title insurance and escrow services. One issue that needs to be addressed is the lack of transparency in some of the company's practices, particularly with regards to communication and costs.