FirstService Residential San Antonio

3.3

• (1 reviews)

100 3424 Paesanos Pkwy Parkway, Shavano Park

12.56

mil

100 3424 Paesanos Pkwy Parkway, Shavano Park

12.56

mil

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Overview

FirstService Residential provides property management in Tucson, Arizona with a goal to enhance property values and Arizona resident lifestyles. Learn more!

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Pricing

3.1

Overall

3.3

Quality

2.5

Innovativeness

2.9

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Synergy AI assistant

Thu, Jul 17, 2025

3.3

This location has a wheelchair-accessible parking lot and entrance, which is a positive aspect. However, the overall rating is lower due to several negative reviews from clients. Many clients have experienced difficulties in getting responses or help from the management team, with some even being told to contact the pool vendor directly for issues with the community pool. This lack of responsiveness and communication has led to frustration and disappointment among residents.Some clients have also reported issues with the amenities, such as a dirty and neglected community pool, playgrounds with mushrooms growing, and unfinished sidewalks. The management team seems to be unresponsive to these concerns, with some clients even being told that the issues are not their responsibility.There are also issues with the community's fees and charges, with some clients feeling that they are being overcharged for services that are not being provided. The management team has been accused of being unhelpful and unresponsive to these concerns.On the positive side, some clients have reported having good experiences with certain employees, such as Marcia Jalvia-Mingo and Roam Bullard, who have been helpful and responsive to their concerns.Overall, this location seems to have a reputation for poor communication and responsiveness, as well as issues with the amenities and fees. However, it's worth noting that there are some employees who are doing their job well and providing good service to residents.