Fix it Zap

3.8

• (1 reviews)

1 5251 Old Seguin Rd Road, Kirby

7.04

mil

1 5251 Old Seguin Rd Road, Kirby

7.04

mil

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Direction

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Features

NFC mobile payments

Credit cards

Repair services

On-site parking

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Quality

3.7

Pricing

4.8

Overall

3.8

Innovativeness

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

This appliance repair shop has a mixed reputation. The overall score is slightly above average, but there are some red flags to consider. On the positive side, the pricing is very competitive, which is a major advantage for customers. However, the quality of service seems to be a major issue, with some customers reporting a lack of professionalism and responsiveness. The company's ability to innovate and adapt to changing circumstances is also questionable. Unfortunately, there have been several instances of no-shows, cancelled appointments, and poor communication, which can be frustrating and stressful for customers. One standout issue that has been consistently reported is the lack of responsiveness, which is a critical component of any customer-facing business. This issue has been highlighted by multiple customers, who have expressed frustration with the company's inability to return calls or emails in a timely manner.