San Antonio
Flex Studios
8.21
8.21
Features
Free Wi-Fi
Air-conditioned
Free Wi-Fi
Pool
Free parking
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The Flex Studios hotel located at Building 9542, I-10 Street, San Antonio City, offers a range of amenities including free Wi-Fi, air-conditioned rooms, free parking, and a pool. While the hotel has its positives, such as a great location and affordable prices, there are also some drawbacks to consider.The hotel's overall rating is 3.5 out of 5, indicating a moderate level of satisfaction among guests. The quality of the hotel's rooms and services is average, with a rating of 3.2 out of 5. However, the pricing is a strong point, with a rating of 4.8 out of 5, suggesting that guests feel that they are getting good value for their money.One of the main issues with the hotel is the cleanliness of the rooms. Several guests have reported finding roaches and other pests in their rooms, which is a major concern for any hotel. Additionally, some guests have reported that the rooms are not well-maintained and that the furniture and fixtures are outdated.Another issue is the hotel's customer service. While some guests have reported receiving good service from the staff, others have reported being treated poorly or having their issues ignored. This is a major concern for any hotel, as good customer service is essential for creating a positive experience for guests.Despite these issues, the hotel has some positive aspects. The location is great, with many restaurants and attractions within walking distance. The pool is also a nice feature, and some guests have reported that it is well-maintained and clean.Overall, the Flex Studios hotel is a decent option for travelers who are looking for an affordable place to stay in San Antonio. However, guests should be aware of the potential issues with cleanliness and customer service before booking a room.The hotel's management seems to be aware of some of the issues and is taking steps to address them. For example, some guests have reported that the hotel has recently made improvements to the pool and that the staff is more attentive to guest needs. However, more needs to be done to address the cleanliness and customer service issues.To improve the hotel's rating, management should focus on addressing the cleanliness and customer service issues. This could involve increasing the frequency of room cleanings, providing better training to staff on customer service, and investing in new furniture and fixtures for the rooms. By addressing these issues, the hotel can improve the overall experience for guests and increase its rating.
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