This business location seems to have mixed reviews. While some customers have had positive experiences with the helpful staff and efficient service, others have reported issues with communication, scheduling, and fairness. The location has a 4-star quality rating, indicating that most customers are satisfied with the cleanliness and condition of the vehicles. However, the pricing rating is significantly lower, suggesting that many customers feel that the costs associated with renting a car through this location are too high.Several customers have reported issues with the company's policies and procedures, including being charged for services not rendered, having difficulty contacting customer service, and feeling taken advantage of. One customer even reported that the company was "cheating" its drivers. These issues have led to a lower overall rating and a warning to potential customers to be cautious when dealing with this business.On the other hand, many customers have praised the staff at this location, describing them as helpful, friendly, and knowledgeable. They have also reported that the location is clean and well-maintained, with modern facilities and equipment. Overall, this business location seems to be a decent option for those looking to rent a car, but potential customers should be aware of the potential pitfalls and do their research before making a decision.Some specific issues that have been reported by customers include:* Difficulty contacting customer service* Being charged for services not rendered* Feeling taken advantage of by the company's policies* High costs associated with renting a car* Issues with scheduling and appointment times* Lack of transparency and communication from the companyIt's worth noting that these issues are not unique to this business location and may be related to the company's overall policies and procedures.