Fluffy Butts Pet Boarding Grooming and Daycare has a good reputation in the community. The location is easily accessible and offers a wheelchair accessible restroom, making it convenient for all visitors. The business identifies as women-owned, which adds to its unique charm. Unfortunately, one client had a bad experience due to unexpected added services and was misled about the business's status as a residential home instead of a pet boarding facility. The owner's response clarified the confusion. Many customers praised the clean and friendly environment, as well as the staff's attention to detail and ability to keep pets safe and happy. The facility is spacious and well-maintained, giving owners confidence in leaving their pets behind. Some clients expressed satisfaction with the pet grooming services, mentioning that their pets looked great after their stay. However, the one negative review highlighted a major issue with unexpected additional services, which made the overall experience unpleasant and expensive.