The location seems to be a decent option for those looking for athletic shoes and related accessories. However, there are some issues that might deter potential customers. The employees can be unhelpful and sometimes unprofessional, as seen in a few complaints about staff being rude or dismissive. There's also a problem with employees asking for personal contact information in exchange for receipts, which may be against Texas business and commerce code. On the other hand, some customers have praised the location for having a good selection of shoes and providing excellent customer service. It's worth noting that the store's policy of not accepting returns for worn shoes can be frustrating for some customers. The location's innovativeness is relatively high, suggesting that they are open to trying new things and adapting to changing customer needs. However, this may not be enough to outweigh the issues with employee behavior and customer service. Overall, this location seems to be a solid option for those who are looking for athletic shoes and related accessories, but may want to approach with caution due to the potential for unhelpful staff.