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Ford of Boerne Service Center

4.9

• (1 reviews)

31480 I-10 Street, Boerne

26.02

mil

31480 I-10 Street, Boerne

26.02

mil

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Overview

Visit Ford of Boerne for all of your automotive needs in San Antonio, TX. Shop cars for sale, browse lease deals, or schedule service. We offer sales & service delivery options!

Features

Oil change

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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4.9

1 reviews

Overall

4.9

Quality

4.8

Pricing

4.7

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.9

The Ford of Boerne Service Center provides top-notch service to its customers. With a wheelchair-accessible parking lot and entrance, the location is easily accessible for all visitors. The service team is comprised of knowledgeable and friendly staff, including Will Bray, Miranda, Josh, and Cameron, who are all highly praised for their exceptional customer service. They are prompt, efficient, and transparent about the work being done on vehicles.Many customers have praised the service center for its convenience, including its pick-up and drop-off service, which can be arranged for customers who don't have time to wait at the dealership. The service team is also willing to go the extra mile to ensure customer satisfaction, such as when a customer had a significant issue with their vehicle that needed to be addressed quickly.Some customers have noted that the service center is clean and well-maintained, with a comfortable waiting area. Others have praised the team's willingness to work with customers to find the best solution for their vehicle, even if it means going beyond the usual repair or maintenance tasks.However, one customer noted that they had a bit of a negative experience when they were told that they needed to replace a part that wasn't covered under warranty, which led to a significant additional cost. This highlights the importance of clear communication and transparency in the service process.Overall, the Ford of Boerne Service Center is a highly recommended destination for car owners in the area. Its excellent service, convenient location, and commitment to customer satisfaction make it a standout in the industry.