Ford's Landing Mini Storage is a reliable option for storage needs in San Antonio. The facility offers 24-hour access, which is convenient for those who need to store their belongings outside of regular business hours. The staff is friendly and professional, as evident from the positive reviews from customers who have rented units for extended periods.The facility has undergone cosmetic changes in the past year, including the resurfacing of the parking area, which has made a noticeable improvement to the overall appearance of the property. However, some customers have mentioned that the aisles can be cluttered with junk, which may impact the overall cleanliness of the facility.One customer had a negative experience with a manager, but it's worth noting that the issue has been addressed and the manager is no longer employed at the facility. On the other hand, Marcella, the current manager, has received praise for her efforts to improve the property and provide excellent customer service.While some customers have mentioned that the facility is not as secure as they would like, with some units lacking adequate lighting, the overall impression is that Ford's Landing Mini Storage is a good option for those in need of storage space. However, it's essential to be aware of the potential issues and to communicate with the staff to ensure a smooth experience.One major issue that has been highlighted is the lack of professionalism displayed by some staff members, which can impact the overall experience for customers. This has been mentioned in several reviews, with one customer describing the experience as "unprofessional" and "lazy."Overall, Ford's Landing Mini Storage is a solid option for those in need of storage space in San Antonio, but it's crucial to be aware of the potential issues and to communicate with the staff to ensure a smooth experience.