The business has a decent overall score, but there are some issues with quality and pricing. While the business seems to offer a good range of services, there are some complaints about the quality of work, with some customers reporting that their nails were not done correctly or that they were charged extra for services they did not receive. Pricing seems to be a mixed bag, with some customers reporting that they were overcharged for services, while others were happy with the prices. The business does seem to be innovating in terms of services offered, with some customers reporting that they were able to get creative and unique nail designs. However, this may not be enough to make up for the issues with quality and pricing.The business has a wheelchair-accessible parking lot and entrance, which is a plus. However, there have been some complaints about the business being closed or having limited hours, which may be frustrating for customers. The business also seems to have a loyal customer base, with some customers reporting that they have been going there for years and have always been happy with the service. However, there have also been some complaints about the business being inconsistent and not always living up to its promises.Some customers have reported having a good experience with the business, while others have had issues with the quality of work, pricing, and customer service. Overall, it seems like the business has some room for improvement in terms of consistency and customer satisfaction.One of the biggest issues with the business is the inconsistency in quality. Some customers have reported having their nails done perfectly, while others have reported having issues with chipping, lifting, or other problems. This can be frustrating for customers who are looking for a reliable and high-quality nail service.Another issue is the pricing. Some customers have reported being overcharged for services, which can be frustrating and may make them less likely to return to the business. Additionally, some customers have reported being charged extra for services they did not receive, which can be seen as unfair.Finally, there have been some complaints about the business being closed or having limited hours, which can be frustrating for customers who are looking for a convenient and reliable nail service.Overall, it seems like the business has some room for improvement in terms of consistency, customer satisfaction, and pricing. However, it also seems like the business has some loyal customers and is willing to work with customers to resolve issues. With some tweaks to their business practices, the business may be able to improve its overall score and become a more reliable and trustworthy option for customers.