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Fred Loya Insurance

4.0

• (1 reviews)

462 Old Hwy 90 W Street, San Antonio

4.45

mil

462 Old Hwy 90 W Street, San Antonio

4.45

mil

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Direction

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Website

Overview

Fred Loya Insurance offers affordable car insurance, customized for your needs. Our agents are ready to help with your policy. Get a quote!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Onsite services

Gender-neutral restroom

Identifies as Latino-owned

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

3.9

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.0

This business is located in a convenient spot and has a wide range of services offered, including car and life insurance. The staff seems friendly and welcoming, especially considering the location's LGBTQ+ friendly and Latino-owned status. The presence of a gender-neutral restroom and wheelchair-accessible facilities makes it an inclusive space. However, some clients have experienced issues with communication and professionalism, which might be worth addressing.The business's hours of operation are quite flexible, with extended hours on Saturdays and some late-night hours on Sundays. The co-branding with Fred Loya Insurance suggests a strong partnership, which could benefit the business. A few clients have reported great experiences with the staff, who seem to provide excellent customer service. However, there are also complaints about unhelpful staff and a lack of solutions found for clients' problems. This inconsistency in service quality might be a concern.The business's pricing seems to be a major strength, with some clients mentioning affordable prices for insurance. However, the quality of service might not always live up to expectations.Some clients have praised the business for its innovativeness, but this aspect could be further explored to see how it can be improved. Overall, the business has its strengths and weaknesses, and it might benefit from addressing the issues raised by some clients.