San Antonio
Freedom Wine Cellar
1590.92
1590.92
Overview
Order NYC Falafel - LES delivery. Have your favorite NYC Falafel - LES items delivered from a NYC Falafel - LES near you.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Small business
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
No-contact delivery
Same-day delivery
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Overall
Quality
Innovativeness
Pricing
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This store is conveniently located inside the Fulton Center Subway Station, making it easily accessible to those living or working in the area. The staff is generally friendly, with some employees being knowledgeable about wines and able to provide recommendations. The store offers a wide selection of wines, liquors, and other beverages, and is open late, which is a plus for those who want to grab a drink after work.However, some customers have reported issues with customer service, including being treated rudely or dismissively by staff. There have also been instances of incorrect orders being delivered, with some customers claiming that they were sent cheaper or wrong products.One major issue that stands out is the store's apparent lack of transparency and accountability. In one case, a customer reported being scammed by the store, with the owner allegedly refusing to refund them for an incorrect order. The owner's response to the customer's complaint was also perceived as dismissive and condescending.Despite these issues, the store has a generally positive reputation, with many customers praising its convenient location, friendly staff, and reasonable prices. However, potential customers should be aware of the possibility of poor customer service and incorrect orders.It's worth noting that the store's owner is a Wine Sommelier, which suggests that they have a high level of knowledge about wines and should be able to provide expert advice to customers. However, this expertise is not always translated into good customer service, and some customers have reported feeling uncomfortable or unwelcome in the store.Overall, this store is a mixed bag, with some strengths and weaknesses. While it has a convenient location and reasonable prices, it also has issues with customer service and transparency. Potential customers should be aware of these issues and approach with caution.
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Categories
Restaurants & Catering
Shopping
Wine Shops
Stores
Wineries
Liquor store
Alcohol manufacturer
Wine store
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