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Freeway Insurance

4.7

• (1 reviews)

136 W Old US Hwy 90 Street, San Antonio

4.11

mil

136 W Old US Hwy 90 Street, San Antonio

4.11

mil

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Overview

Find your nearest Freeway Insurance office and start saving today! Freeway helps you buy cheap car insurance near you

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Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

Wheelchair accessible seating

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All our ratings are from genuine customers

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4.7

1 reviews

Quality

4.2

Overall

4.7

Innovativeness

4.7

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.7

The Freeway Insurance location at Building 136, W Old US Hwy 90 Street, San Antonio City, offers a wide range of insurance services, including Car Insurance, Home Insurance, Life Insurance, and Medical Insurance. The office is accessible to customers with wheelchairs, with wheelchair-accessible seating, parking lot, and entrance.The customer service at Freeway Insurance is generally excellent, with many customers praising the helpful and knowledgeable agents. Agents like Jessica, Veronica, and Matilda have been consistently praised for their excellent customer service skills, patience, and ability to explain complex insurance concepts in a clear and concise manner.In terms of pricing, Freeway Insurance seems to offer competitive rates, with many customers reporting that they were able to save money on their insurance premiums compared to other insurance companies. The office is open from Monday to Friday, 9am to 7pm, and on Saturdays from 9am to 6pm, making it convenient for customers to visit during their free time.However, some customers have reported that the office can be busy, which may lead to longer wait times. Additionally, some customers have mentioned that the office could benefit from more clear signage and directions, making it easier for customers to find the office.Overall, the Freeway Insurance location at Building 136, W Old US Hwy 90 Street, San Antonio City, is a solid choice for customers looking for a wide range of insurance services and excellent customer service. While there may be some minor issues with wait times and signage, the office's strengths in customer service and pricing make it a worthwhile visit.One issue that could be improved is the consistency of the customer experience. While many customers have reported excellent experiences, some have mentioned that the office can be busy and that the wait times can be longer than expected. This could be addressed by the office by implementing a system to manage wait times and provide more clear directions and signage to help customers navigate the office.