Comal Urology, located at Building 876, TX-337 Loop Street, Suite 302, in New Braunfels City, is a medical facility specializing in urology. The phone number for the practice is +18306258088. When making an appointment, it is recommended that patients schedule in advance. The office has a restroom available, and it is wheelchair accessible, including the parking lot and entrance. Dr. Freiha Gus MD is a co-branded doctor with the facility.The overall experience at Comal Urology can be considered average, as indicated by a 3.1-star rating from third-party reviews. However, a significant number of reviewers have given the facility a full 5-star rating, indicating a high level of satisfaction with the care they received. Conversely, some patients have expressed disappointment with their experience, particularly with regards to communication and the office's level of organization.In terms of quality, the facility seems to have some strengths, with several reviewers praising Dr. Freiha's knowledge and compassion. However, a few patients have reported feeling rushed or not fully heard during their appointments.Pricing at Comal Urology is generally well-regarded, with some reviewers mentioning that they felt the cost of care was reasonable.One area for improvement at Comal Urology is communication and responsiveness. Several reviewers have mentioned difficulties in reaching the doctor after hours, with one patient feeling frustrated that the office did not have an on-call doctor available. This highlights the need for clearer communication and more effective systems for addressing patient concerns.Another concern is the experience reported by one reviewer, who described the office as "dirty" and the staff as "rude" and "unorganized." This suggests that there may be issues with the facility's cleanliness and staff behavior that need to be addressed.Overall, while Comal Urology has some strengths, particularly in terms of the quality of care provided by Dr. Freiha, there are areas that need improvement, including communication, responsiveness, and office organization.