Fuller's Alamo Safe and Lock

4.2

• (1 reviews)

3723 West Ave Avenue, San Antonio

5.35

mil

3723 West Ave Avenue, San Antonio

5.35

mil

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High-security locks, cameras, safes & installations for residential & commercial properties.

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Onsite services

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4.2

1 reviews

Pricing

4.8

Overall

4.2

Quality

4.3

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The business has been in operation for several years, offering a range of services including high-security locks, cameras, safes, and installations for residential and commercial properties. The location is easily accessible, with fixed working hours from Monday to Friday, allowing customers to plan their visits accordingly.The staff is generally knowledgeable and courteous, with many customers praising their professionalism and helpfulness. Justin, in particular, has received numerous positive reviews for his exceptional service, including one customer who mentioned that he went above and beyond to help with an issue.However, there have been some instances of poor customer service, with one customer reporting being treated as a bother and another being quoted extra fees without explanation. The company has acknowledged these issues and has responded to the customers, apologizing for the inconvenience.Pricing seems to be a mixed bag, with some customers finding the prices reasonable and others feeling that they are too high. The company's policy of adding a $55 truck fee to each service call has been criticized by one customer.In terms of innovativeness, the business appears to be keeping up with the latest technology, offering high-security locks and cameras that meet the needs of modern customers. However, there is no evidence to suggest that they are pioneers in this field or that they are pushing the boundaries of what is possible.Overall, the business has a strong reputation in the community, with many customers recommending them to friends and family. However, there are some areas for improvement, particularly in terms of customer service and pricing.