San Antonio
Funeraria del Angel Trevino
3.21
3.21
Overview
Visit Forest Lawn Funeral Home & Memorial Gardens to learn about cemetery options today. Contact us to learn how we can help you plan for yourself or someone you love.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
On-site parking
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Overall
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This funeral home has a solid reputation, with an overall rating of 4.3 out of 5. The quality of their services is high, with a rating of 4.2, suggesting that they are reliable and trustworthy. However, some clients have reported feeling pressured into purchasing additional services, which may impact the pricing score of 4.6. On the other hand, the innovativeness of their services is commendable, with a rating of 4.8, indicating that they are always looking for new ways to improve and provide better care for their clients.The business has a wide range of positive reviews, with many clients expressing gratitude for the compassionate and professional care they received. Several reviewers have specifically mentioned the kindness and empathy of staff members such as Nancy Lew, Claudia, Susanna Rubio, and Jeramie Garcia, who went above and beyond to help them navigate the difficult process of planning a funeral. Many reviewers have also praised the facilities, citing the beautiful chapel and the tasteful arrangements.However, there are a few negative reviews, including one client who felt pressured into purchasing additional services and another who reported a lack of compassion from the staff. Despite these isolated incidents, the overall impression is that this funeral home is committed to providing excellent care and service to their clients.One issue that stands out is the pricing, which may be a concern for some clients. While some reviewers have reported feeling pressure to purchase additional services, others have praised the affordability of the funeral home's prices. To address this issue, the funeral home could consider implementing more transparent pricing policies and providing clearer information about the costs of different services.Overall, this funeral home appears to be a reputable and compassionate provider of funeral services, with a strong commitment to caring for their clients during difficult times.
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