Furniture Now is a decent furniture store with a wide selection of furniture. However, the quality of the furniture is somewhat inconsistent. Some reviewers have reported issues with the durability and comfort of the furniture, while others have been satisfied with their purchases. The prices at Furniture Now are generally competitive, but some reviewers have felt that they were overcharged for certain items. The store's innovativeness is somewhat lacking, as they do not seem to offer many unique or cutting-edge products.The store's customer service is a mixed bag. Some reviewers have reported receiving excellent service from the staff, who were friendly and helpful. However, others have reported having a poor experience, with staff members being unfriendly and unhelpful. The store's return policy is also somewhat unclear, which has caused problems for some reviewers.One issue that has been consistently reported by reviewers is the store's tendency to be disorganized and cluttered. Some reviewers have reported feeling overwhelmed by the sheer amount of furniture on display, and have had difficulty finding what they were looking for. Additionally, the store's parking lot and entrance are not wheelchair accessible, which may be a problem for some customers.Overall, Furniture Now is a decent option for those looking for affordable furniture, but it may not be the best choice for those who value high-quality products or excellent customer service.