This car service is a reliable and trustworthy destination for car owners in Universal City. The staff, including Glen and Molly, are known for their honesty and willingness to help customers. They have a strong reputation for providing quality work at fair prices. However, there have been some instances where customers have experienced issues with communication and follow-up, which is a concern. Despite this, many customers have been satisfied with the service they received and have recommended G&G Automotive to friends and family. The shop's attention to detail and commitment to customer satisfaction are notable, as evidenced by the fact that many customers have been loyal to the shop for years. Overall, G&G Automotive is a good option for car owners looking for reliable and honest service.