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GameStop

4.2

• (1 reviews)

410 1739 SW Loop 410 Street, San Antonio

9.47

mil

410 1739 SW Loop 410 Street, San Antonio

9.47

mil

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Direction

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Website

Overview

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

In-store pickup

In-store shopping

Same-day delivery

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

3.1

Overall

4.2

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This GameStop location in San Antonio appears to be a decent spot for gamers. The overall experience is a 4.2 out of 5, indicating a solid performance. However, the quality of the experience drops to 3.1, suggesting that some customers have had issues with the quality of the products or services offered. On the other hand, the pricing is excellent, with a 5 out of 5 score, indicating that customers feel they get a good value for their money. The innovativeness of the store is a 4.5, indicating that it's doing something new and interesting, but not revolutionary.The store's employees seem to be a mixed bag, with some customers raving about their knowledge and helpfulness, while others complain about rudeness and condescension. The store's selection of games and other products is generally good, but some customers have expressed disappointment with the availability of certain items. The store's hours and availability of services, such as same-day delivery and in-store pickup, are also a plus.Overall, this GameStop location is a solid choice for gamers in San Antonio, but may not stand out from the competition in terms of quality. The store's excellent pricing and innovativeness make it a good option for those looking for a good value.However, there are some issues that need to be addressed. Some customers have reported being hung up on when trying to call the store, and others have complained about the behavior of certain employees. The store's return policy has also been a point of contention, with some customers feeling that it's too restrictive.To improve the overall experience, GameStop could focus on providing better customer service, particularly in terms of communication and problem-solving. The store could also consider offering more incentives for customers to shop in-store, such as loyalty programs or exclusive deals. By addressing these issues and continuing to innovate, GameStop can remain a top choice for gamers in San Antonio.