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GameStop

3.8

• (1 reviews)

105 665 S Walnut Ave Avenue, New Braunfels

28.69

mil

105 665 S Walnut Ave Avenue, New Braunfels

28.69

mil

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Overview

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

In-store pickup

In-store shopping

Same-day delivery

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Reviews

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3.8

1 reviews

Quality

3.8

Overall

3.8

Pricing

4.5

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

3.8

This location seems to be an average GameStop store. The staff is generally friendly and helpful, with some employees going above and beyond to provide great customer service. However, there are also some issues with customer service, with some staff members being rude or unhelpful. The store's selection of games and merchandise is decent, but not always well-stocked. Prices seem to be competitive, with some great deals to be found. However, some customers have reported issues with trade-ins and returns. Overall, this location is a good option for gamers in the area, but may not be the best choice for everyone. Some highlights of the store include the staff's friendliness and helpfulness, the decent selection of games and merchandise, and the competitive prices. However, there are also some issues with customer service, trade-ins, and returns that need to be addressed. One major issue that stands out is the staff's attitude and behavior. Some customers have reported being talked down to, being ignored, or being treated rudely by staff members. This is a major concern and needs to be addressed. Additionally, some customers have reported issues with trade-ins and returns, including being offered low trade-in values or being told that a game is unavailable for return. This is frustrating for customers and can lead to a negative experience. Despite these issues, this location is still a good option for gamers in the area. The staff's friendliness and helpfulness, the decent selection of games and merchandise, and the competitive prices make it a good choice for those looking for a one-stop shop for all their gaming needs.