San Antonio
Gateway Villa
7.68
7.68
Features
Wi-Fi
On-site parking
Free Wi-Fi
Free parking
Free Wi-Fi
Wheelchair accessible entrance
Air-conditioned
Wheelchair accessible parking lot
Photos & videos
Submit a review
Quality
Overall
Pricing
Innovativeness
Submit a review
The business location, Gateway Villa, is a government service facility located on Lackland Air Force Base. The overall experience is decent, with an average rating of 3.5 out of 5. The quality of the rooms is fair, with some reviewers mentioning outdated decor and small sizes. However, some guests have had positive experiences with clean and comfortable rooms.The pricing is reasonable, with an average rating of 4.2 out of 5. Guests have noted that the cost is comparable to other military lodging options. The innovativeness of the facility is average, with some guests appreciating the amenities and services offered, while others have reported issues with cleanliness and maintenance.Some common issues reported by guests include:* Cleanliness and maintenance issues, such as mold, mildew, and roaches* Outdated decor and small room sizes* Issues with air conditioning and heating* Problems with hot water and water pressure* Bed bugs and other pestsHowever, some guests have praised the friendly and helpful staff, as well as the convenient location on base. Overall, while Gateway Villa has its issues, it may be a decent option for guests looking for affordable and convenient military lodging.Guests have also mentioned that the rooms are small and sometimes hot, but the amenities and services are good. The facility is pet-friendly and has a friendly staff. Some guests have had issues with housekeeping and the quality of the rooms, but overall, the experience is average.It's worth noting that some guests have reported issues with the front desk staff, citing rudeness and unhelpfulness. However, other guests have had positive experiences with the staff, noting that they were friendly and accommodating.Overall, Gateway Villa is a decent option for guests looking for military lodging, but it's essential to be aware of the potential issues and to carefully review the options before booking.
Own this business?
Categories
Real Estate
Community & Government
House Rental
Government Service
Military residence
Villa
Contact business
1