San Antonio
Geek Squad
13.69
13.69
Overview
Visit your local Best Buy at 1940 N Perkins Rd in Stillwater, OK for electronics, computers, appliances, cell phones, video games & more new tech. In-store pickup & free shipping.
Features
Batteries
On-site parking
Repair services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
Photos & videos
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Overall
Quality
Innovativeness
Pricing
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This location has a solid foundation, but there are some areas for improvement. The employees are knowledgeable and efficient, but the quality of service can be inconsistent. Some customers have had issues with their appointments being rescheduled or cancelled, and the communication can be poor. However, the prices are generally competitive, and the store offers a wide range of services, including repair and maintenance of various electronic devices. The store is also accessible and has a convenient location with on-site parking.While the staff is generally friendly and helpful, some customers have had negative experiences with the Geek Squad representatives, citing rudeness and a lack of courtesy. The store's customer service has also been criticized for being unhelpful and unresponsive. Additionally, some customers have reported issues with the quality of work performed by the Geek Squad technicians, including mistakes and incomplete repairs.Despite these issues, the store has a loyal customer base, and many customers have reported positive experiences with the staff and services. The store's commitment to innovation is also evident in its use of advanced technology and its willingness to invest in new services and solutions. However, there is room for improvement in terms of consistency and quality.One major issue that stands out is the inconsistent quality of service. While some customers have reported excellent experiences, others have had frustrating and disappointing interactions with the Geek Squad representatives. This suggests that the store needs to work on improving its training and quality control processes to ensure that all customers receive the high level of service they deserve.The convenient location and competitive prices are definite positives, making this location a good option for customers in the area. However, the store needs to focus on improving its customer service and quality control to build trust and loyalty with its customers.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Home & Daily Service
Appliance Repair
IT Service
Electronics repair
Television repair service
Mobile phone repair shop
Computer service
Computer repair service
Data recovery service
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