The location of this business appears to be a mixed bag. The overall experience seems to be somewhat average. While some aspects of the business are well-regarded, others are met with disappointment and frustration. The quality of service seems to be inconsistent, with some customers receiving good service and others being dissatisfied. The pricing appears to be reasonable, but not outstanding. One notable issue is the lack of professionalism displayed by some staff members, which has resulted in customers feeling disrespected and ignored. Some customers have also reported issues with follow-up and communication, which can be frustrating and time-consuming. On the other hand, some customers have had positive experiences with the staff, particularly with individuals like James who are helpful and knowledgeable. Overall, the business seems to be struggling to maintain a high level of quality and consistency.